Medical Technology

From a technically complex inquiry to a validated quote and order in the ERP system

Regional responsibilities make routing more difficult. Complex products and customer-specific pricing conditions can quickly lead to incorrect quotes and ERP data. enmit’s email routing as well as automated order and quote processing follow a defined ERP-based process – reducing follow-up questions and manual work.

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Automatically capture orders – even for complex products and variants

No more time-consuming product research – enmit automatically matches components and specification details to identify the exact product as a whole, even when there are minor variant differences. The order is transferred directly to the ERP system and submitted there for approval instead of being entered manually.

Automatically create quotes – validated, accurate, and directly in the ERP

Customer-specific pricing conditions, special discounts, and technical specifications are often scattered across email threads and individual agreements instead of being centrally documented. enmit automatically matches this information against ERP data and creates the quote directly in the ERP system according to a defined process – validated and approved rather than provided as an unvalidated text suggestion.

Automatically route emails to the right team – worldwide, in over 20 languages

No email ends up with the wrong contact anymore: enmit automatically identifies the responsible sales office or key account manager and determines whether the email should be forwarded or processed automatically – in over 20 languages, including Chinese.

Less busywork. More time for what matters. Ready to get started?

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